Frequently Ask Question

Enterprises evaluating business-to-business integration solutions face many choices. Some common issues and questions to consider:

Q. Do I really need business-to-business integration?

Virtually every business can reap significant benefits through real time, business-to-business integration over the Internet. Businesses can integrate their systems with their partners' and automate time-consuming, repetitive, inefficient business processes. Are there business applications in your organization that are not receiving critical data from other business applications -- yours or your partners -- because they don't talk to each other? Perhaps your company manually transcribes data from the Internet, such as supplier product catalogs and price lists, into your business applications? The inter-networked enterprise has innumerable opportunities to enhance communications, transactions, workflow, and operations.

Q. Can true business-to-business integration be done today? What's the ROI?

Yes, true business-to-business integration can be done quickly and cost-effectively today using the Internet. And it offers high return-on-investment (ROI). Take automated procurement for example. According to the Aberdeen Group, the average cost of processing a traditional purchase requisition is $75 - $150, compared to $15 - $40 to process a purchase requisition via the Internet -- a savings of $60 - $110 per transaction. In addition, Internet-based procurement helps reduce the cost of goods because manufacturers can reach more suppliers and shop more competitively, helping to bring down prices. Plus, inventory can be managed better. Overall, in studying Internet procurement, the Aberdeen Group reported a 100 percent ROI in less than one year -- and often in less than six months.

Q. If it is so easy ot deploy, why not build it myself?

For the same reason you wouldn't create ERP software yourself. GMT brings the required skills, resources, and expertise to your business-to-business integration needs. We have the experience, the partnerships, and the support infrastructure needed to deploy complete, fully secure, business-to-business solutions -- quickly and reliably. You can focus your internal resources on what you do best.

Q. What is ERP (Enterprise Resource Planning)? How it works ? Why I need it ?

ERP is a software that helps to integrate nearly all the functions of an organisation, enabling it to plan, track and see its resources ( material, machine, man and money ) in the best possible way to service customers and reduce costs.
Say, I'm surfing the Net. I place an order through the Net. What ERP does is that, it shifts the orders, and then allocates them to manufacturing plants; at the same time it is placing orders for raw materials based on stock with the unit and what's needed to fulfill the order. Again, at the same time, it is updating the financial position of the company with respect to suppliers and its inventory position. Thus ERP is a complete software system that has Accounts, MRP based Production Planning, Payroll and Marketing Softwares tightly integrated for efficiency. There are no two thoughts about whether to have ERP or not. If you want to survive with low overheads and run your business efficiently and make money, like it or not, you have no choice, but to opt for ERP. Excuses like "ERP is too costly", "we do not have funds", "it will not work here because we are different", etc. are an eyewash or smoke to ensure failure of your organisation. With ERP Softwares even few persons with little staff can produce reports, handle correspondence, bill customers, and maintain a credible business presence thru Internet - all surprisingly easily.

Q. What is BPR (Business Process Re-engineering)? What is the need for it?

Along with ERP you will have to opt BPR to eliminate all non value added business processes and paperwork. By implementing an ERP system you are replacing one set of rules and procedures with another. Simplification of the process may involve rearranging layout of shop floor, revising manufacturing practices and administrative procedures. About 80% of the benefits come from what you change in your organisation for better. The ERP Software is just the enabler.
Internet & WEB if used with ERP softwares & with BPR will allow small business to compete more effectively with big players than at anytime in past. As email is reducing your communication & travelling costs by replacing memos, faxes, phone calls & meetings. Websites solves the real problem of reaching to far away customers round the clock without offices & employees. It reduces your investment, overheads & risks. So, only key questions to reexamine include: How will customers find out about your products? How will customers order? What new competitors will emerge as geography becomes less a barrier? What will be your marketing and pricing strategy to meet customers demands quickly in best possible manner? A successful implementation of an ERP with BPR can lead to higher productivity, reduction in inventories, better response to customers resulting in improved satisfaction and higher employee productivity and morale. Learn effective ways of using computers & internet for business using ebiz-OS.

Q. What are real challenges invisible to my organisation? What are real pitfalls?

Companies often makes wrong decisions of buying computers & softwares because of partial knowledge. Instead of rushing out to buy the latest and greatest equipment for every employee or investing in a netwok, managers in a company of any size should first step back and think about how they'd like their business to work. What are its essential processes and its key data?. Ideally, how should information move?. Finally, think how computerization will benefit your organization?
Today, small businesses face number of technology challenges. Purchasing a network or upgrading poor-performing old networks can be a confusing and intimidating proposition for many small businesses, since many of us have limited technology expertise. In addition, small business are more likely to purchase seperate software applications for networking, accounts, payroll, Internet access, office suites etc. Simply speaking small-business owners should focus on running company, not on learning new technology. In addition, the day-to-day user support often falls on the accountant, business manager or office administrator, since these people have generally been using computers longer than others. Supporting computers often takes from 20% to 50% of their time, leaving them less time to do their primary jobs. Most of these "administrators by default" are self-taught. As a result, small business need products that are easy to use and learn. Remember it is software that is more important for your business than hardware. You can still run your entire company on 486 machines. Try to minimise hardware investment and select correct web-enabled softwares that are globally functional & easy to use.Save your company from big mistakes of doing wrong computerization.Use ebiz-OS to avoid pitfalls...

Q. What is ebiz-OS ? How ebiz-OS will benefit my organization?

ebiz-OS is WEB based ERP (Enterprise Resource Planning) Business Software. It's scope is broad - spanning from private Intranets, through shared extranets, to the public Internet. It uses Web as platform to bring together customers, vendors, suppliers and employees in a way never before possible. ebiz-OS is about Web based ERP enabling your core business processes to improve customer service, reduce cycle time, get more results from limited resources, and actually sell things. It actually enables E-Commerce and provides true EDI facility to organisations. ebiz-OS is an integrated software that has all the facility of networking, officesuites, business applications & works on platform independent universal client interface called web browsers. Companies with ebiz-OS lets people spend less time learning to use technology and more time doing their jobs. ebiz-OS also enables employee to work from their homes. It has unique employees workbench which produces desktop according to work the employee has to do. Ultimately forcing employees to focus on doing their work to better productivity.
Apart from simplified desktop & work automation, ebiz-OS disables major parts of users system, network & data to maintain security & avoids high maintenance cost & downtime. It also provides security benefit due to central storage and management. It is the perfect tool to build your global business infrastructure.
ebiz-OS can also give you an competitive advantage. ebiz-OS reduces paper handling , manpower, communication costs & delays. ebiz-OS enables your company to remain open round the clock throught the year for customers and employees anywhere, anytime through Internet. It has everything nedded to run a small business. Use ebiz-OS as framework to extend your business vision.

Q. Why do you call ebiz-OS as Web Centric Business Operating System?

To provide total & correct computerised solutions, ebiz-OS has integrated all discrete solutions and software available in market into one complete package at affordable cost.Thus ebiz-OS is a complete system and only software required to run your business. It consists of following servers & applications... An Communication Server shares communication requirements of the organisation like emails, fax, chat, newsgroup, Internet Phones, WWW Browsing, ICQ Chat etc. An Proxy Server shares Internet for all users on network. An Business server shares document to fullfil Business requirements of the organization like accounts, marketing, payroll, mrp etc. Resource Servers shares Files, Folders, Printers, Scanners, CD & Floppy Drives etc. for all users on network. Authoring Servers shares Authoring Tools like MS Office, CAD, HTML Editors etc. for all users on network. Database Servers shares companies database for all users on network. Backup server backups important data of company to safe place. Marketing Products through Internet is done by website with domain name on Virtual Office Server. Merchant Server provides online store facility through Electronic Commerce. These servers togather forms a complete Information Technology weapon to fight competiton in future. Thus, along with your local operating system with Intranet building capability, ebiz-OS uses web as platform to provide major business solutions, so we call it WEB Centric Business Operating System. Operate your business with ERPWREB...

Q. But ERP Softwares are mind boggling costly and slow to install?What about ebiz-OS?

It is not true with ebiz-OS. It might be the case with others. The installation & customization cost & time depends on number of users, computers, location and servers you buy. ebiz-OS converts your existing Windows 2000 PC into server eliminating need for costly hardwares & softwares. Thus, if you have a small business with less than 20 computers, you don't need to go for costly, confusing technologies like Windows NT, Oracle, Lotus Notes, Novell or SAP. All you need is low cost ebiz-OS - A do-it-yourself webbased ERP Software at just a price of your accounting software. It is easy to setup, manage and grow. Use ebiz-OS ..

Q. But what about bills of Support Consultants, which normally exceeds the price of the software itself by a factor of ten? What will be the cost of ebiz-OS Support Consultants ?

ebiz-OS is do-it-yourself ERP Package , which you as a business head could implement yourself without hiring costly consultants with the help of your intelligent employees. Only you know, how to run your business better. Else we have team of efficient consultants who can implement ebiz-OS at 1/2 the cost of other ERP implementors. ebiz-OS shows how to implement BPR, Servers, Clients, Networks, O.S, PCs etc. Secondly, ebiz-OS is not a fixed package. It is only the business framework or template around which the system implementors can design and customize the software. You will require an Implementation and Re-engineering manager to design Business Model for your organisation. It is Technology independent i.e you might change its front end GUI, backend DataBases and middleend Business Logic when technology changes.It is designed using open & platform independent standards to protect your investments from CHANGE. ebiz-OS comes with free source code to further customize your system as per your requirement. You only require technical customization from outside.

Q. What are unique advantages of ebiz-OS?

It is 1st System i.e ..	It Reduces Cost of ..	It Improves ...	It Works on ...
Platform independent Vendor independent Location independent Language independent Technology independent Database independent Prog. Lang. independent Computer independent	Manufacturing Storage/Inventory Communication Paper/Printing/Delays Upgd. Technology Customer support Manpower/Recruitment Advertising/Promotion Marketing/Sales.	Customer Service Vendor Performance Resource utilisation Information access Manpower utilisation Work Planning Product Quality Material Planning Computer utilisation	Any INTRANET Network Any EXTRANET Network Any INTERNET Network CLIENT/SERVER Network PEER-TO-PEER Network MS DNS ARCHITECTURED COM/CORBA Standards Any O.S/Browser Client 486 PCs, NetPCs & WebTV

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